Membership Policy
4.1 Account Registration
-
Eligibility: You must be at least 16 years old to create an account.
-
Accuracy: Provide accurate and complete information during registration.
-
One Account Per Person: Multiple accounts per individual are not permitted.
-
Account Security: You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.
4.2 Membership Benefits
-
Order History: Access to all your past orders and tracking information
-
Wishlist: Save favorite items for future purchase
-
Faster Checkout: Saved addresses and payment information
-
Exclusive Offers: Members-only promotions and early access to sales
-
Points Program: Earn rewards points on purchases (1 point per €1 spent)
4.3 Points Program
-
Earning Points: Points are earned on completed purchases (excluding shipping and taxes). Points are credited after the return window closes.
-
Redeeming Points: 100 points = €1 discount. Points can be applied during checkout.
-
Point Expiry: Points expire after 24 months of inactivity.
-
Point Adjustments: Points will be deducted for returned items.
4.4 Account Termination
We reserve the right to suspend or terminate accounts that:
-
Violate our Terms of Service
-
Are involved in fraudulent activities
-
Create multiple accounts
-
Engage in abusive behavior toward our staff
4.5 Communication Preferences
Members can manage newsletter subscriptions and communication preferences in account settings or by contacting [email protected].
4.6 Policy Changes
We may update our Membership Policy periodically. Continued use of your account constitutes acceptance of changes.
Comment