Membership Policy

4.1 Account Registration

• Eligibility: You must be at least 16 years old to create an account.

• Accuracy: Provide accurate and complete information during registration.

• One Account Per Person: Multiple accounts per individual are not permitted.

• Account Security: You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.

4.2 Membership Benefits

• Order History: Access to all your past orders and tracking information

• Wishlist: Save favorite items for future purchase

• Faster Checkout: Saved addresses and payment information

• Exclusive Offers: Members-only promotions and early access to sales

• Points Program: Earn rewards points on purchases (1 point per €1 spent)

4.3 Points Program

• Earning Points: Points are earned on completed purchases (excluding shipping and taxes). Points are credited after the return window closes.

• Redeeming Points: 100 points = €1 discount. Points can be applied during checkout.

• Point Expiry: Points expire after 24 months of inactivity.

• Point Adjustments: Points will be deducted for returned items.

4.4 Account Termination

We reserve the right to suspend or terminate accounts that:

• Violate our Terms of Service

• Are involved in fraudulent activities

• Create multiple accounts

• Engage in abusive behavior toward our staff

4.5 Communication Preferences

Members can manage newsletter subscriptions and communication preferences in account settings or by contacting [email protected].

4.6 Policy Changes

We may update our Membership Policy periodically. Continued use of your account constitutes acceptance of changes.